Customer Contact Expo is the leading exhibition and conference for the UK contact centre and customer service industry, bringing leading suppliers face to face with the industry’s largest gathering of buyers and decision makers.
Now co-located with eCommerce Expo and Technology for Marketing, the 2016 event is set to be bigger and better than ever before with every aspect of the customer journey covered.
For more information about exhibiting at Customer Contact Expo 2016 and other opportunities, please complete our enquiry form and a member of the team will contact you shortly.
First Contact provides powerful Agent Workflow and Call Scripting software that optimises both your inbound and outbound call handling processes.
This is based upon workflow and management information tailored to your unique business rules.
We support Preview & Progressive dialling, Call Blending and full integration to your CRM systems and Contact Centre services including systems such as Salesforce and Cisco.
Watch our 90 second video.