A Great Success for Customer Contact Expo 2014!
Customer Contact Expo 2014 took place on 1st and 2nd October and brought together the entire customer service and contact centre industry in a fantastic two-day extravaganza of solutions, innovations, inspiration and networking.
If you work in customer service or customer contact, Customer Contact Expo is a must attend event, yet in the 363 days of the year that it's not taking place, keep in touch with your industry by joining the callcentre.co.uk community and receiving the weekly newsletter.
See some of the highlights from Customer Contact Expo 2014 below:
Founded in 2005, Content Guru provides communications integration services from the cloud. Content Guru services allow businesses to connect their colleagues and customers to the information they need, using whichever channel they choose. The business offers hundreds of products, ranging from multi-channel Cloud Contact Centre, to payment systems, reporting tools, and software integration layers into CRM and WFM systems. Today, Content Guru operates mission-critical communications services for hundreds of enterprise customers in a wide range of sectors, including utilities (e.g. EDF Energy), travel (e.g. National Rail), financial services (e.g. Legal & General), retail (e.g. Abercrombie & Fitch), and online (e.g. Rightmove).