Take your position as a leading supplier to the contact centre and customer management industry at Europe’s number one exhibition & conference.
Stand out from the crowd | Build brand awareness | Capture sales leads
Customer Contact Expo is Europe’s No. 1 trade exhibition and conference for the contact centre and customer service market, bringing leading suppliers face-to-face with the industry's largest gathering of buyers.
Formerly known as Call Centre & Customer Management Expo, our new name better reflects the multi-channel reality of a modern contact centre or customer service operation.
With 7% from social media and 5% from customer insight the new name will further increase visitors focused on these significant areas.
The show’s unique offering combines thought leadership content with a packed show floor featuring leading solutions providers. It covers all areas of strategic and operational delivery guaranteed to attract senior decision makers.
Did we mention the 5,000+ attendees at the event, hungry for the latest products and services to drive their contact centre and customer engagement
• 70% of visitors were senior management level
• 31% of visitors had a forthcoming project
• 29% had investment budgets of £1 million or more
• With eCommerce Expo running alongside CCE that’s 6000 more senior managers responsible for online customer service
Don’t leave your customer acquisition to chance, position yourselves at the heart of market activity and firmly in front of the sectors leading buyers.
But hurry – this year we’ve achieved a record retention rate with 75% of stands already re-booked
for 2014, so to secure the prime location of your choice you must act now.
Who should exhibit?
Customer Contact Expo really does cover the full spectrum of technology and services from the operational delivery of contact centres, agent recruitment, training and motivation to call distribution, recording and desktop software, through to strategic business solutions from analytics, customer insight and unified communications to compliance, integration and outsourcing.
Wherever you fit within this complex web of technologies and services, you will find exhibiting companies already signed up and doing business at CCE. Don’t leave your customer acquisition to chance, position yourselves at the heart of market activity and firmly in front of the sectors leading buyers.
For more details on any of the above, please read on through the rest of this booklet. But hurry, 70% of stands are already re-booked for 2015, so to secure the prime location of your choice you must act now.
Join the following companies at this year's show:
* Stats taken from research done by FaceTime