Call Centre Conference
The Call Centre Conference took place on the 2-3 October at the National Hall in London Olympia and the presentationswill be available shortly to all visitors.
If you would like to find out more of what happened within each theatre then read our blog and join our community.
NEW for 2013! Workshops & Panels
This year we are pleased to introduce brand new workshop sessions and panel discussions.
Workshops: These sessions are in-depth discussions with more audience participation and should offer attendees the chance to exchange ideas and learn from each other.
The Preview Magazine
- Which exhibitors were at the show, and what they were offering
- Our education programme, what each session covered and who was speaking
- Our full list of feature areas
On the show floor
Taking place on the show floor is Call Centre & Customer Management Expo, Europe's no.1 exhibition for customer contact and customer management solutions, and is a must attend event for any individual or organisation within the contact centre and customer management industry that is looking to work smarter and operate more efficiently.
The European Call Centre & Customer Management Awards
The European Call Centre & Customer Service Awards gala dinner takes place at the Old Billingsgate in London on 12th June 2014.
The glittering awards ceremony celebrate excellence with the finest individuals and teams from the contact centre and customer service industry.