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Customer Contact Conference

Customer Contact Conference

2013 conference highlights

Our team have been busy trying to fit all of our top moments from the show, our educational highlights and best interviews into one short video. Here are some of our highlights from an amazing two days!

About the conference

Workshops - Call Centre Conference

Customer Contact Conference will take place on 1-2 October 2014 at London Olympia. Registration is not yet open, but please feel free to fill in our enquiry form to be the first to know when the programme has been finalised and to book your place.

>> Fill in our enquiry form

If you would like to find out what happened at our 2013 conference read our blog and join our community.

>> Read our blog and join our community

When and Where?

National Hall Olympia, London

The 2014 Conference will take place on the show floor of Customer Contact Expo at the National Hall Olympia, London and the dates have been confirmed as follows:

Wednesday 1 October 2014   I   Thursday 2 October 2014

Taking place on the show floor

CCE Show Floor

Taking place on the show floor is Customer Contact Expo, Europe's no.1 exhibition for customer contact and customer management solutions, and is a must attend event for any individual or organisation within the contact centre and customer management industry that is looking to work smarter and operate more efficiently.
 
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The European Call Centre & Customer Service Awards

European Call Centre & Customer Service awards

The European Call Centre & Customer Service Awards gala dinner takes place at the Old Billingsgate in London on 12th June 2014.

The glittering awards ceremony celebrate excellence with the finest individuals and teams from the contact centre and customer service industry.

>> More information


Membership of the Top 50 for 2014 is now open

Is your customer service strong enough

Enquire now