European Call Centre and Customer Service Awards 2013
About the Awards
A finalist at this year's AEO Awards, The European Call Centre & Customer Service Awards is a firmly established annual event, recognising and rewarding the best and most successful individuals and organisations in the contact centre and customer service industry.
More information
Nominate your business leader
Have you got a business leader in your organisation that you would like to nominate for an award?
The Customer Service Business Leader category is FREE TO ENTER and is open to all senior customer service professionals.
Sponsored by Sitel, it is our most prestigious individual award, the creme de la creme of the customer service business world, being recognised by their industry peers as the best in the business.
Book your table
You've done all the work, the judges are tucked away reviewing your entries, there's nothing left now, but to wait with baited breath for the results and...
The European Call Centre & Customer Service Awards gala dinner will take place on 2nd October 2013 at the London Hilton in Park Lane.
Join us at the glittering awards ceremony and celebrate excellence with the finest individuals and teams within the contact centre and customer service industry.
ECCCSA Official Awards App...
Sponsored by Sabio, the awards app is the perfect accompaniment for the gala dinner as well as providing those unable to attend with the very latest awards news and ceremony photos.
The app provides a unique networking opportunity to interact with fellow attendees, an interactive table plan to help you find your seat, a live twitter feed plus the opportunity to plan your journey in advance. After the gala dinner the app will be able to keep you up-to-date with important entry deadlines and developments surrounding the awards.
Hints and tips
This year, in partnership with Sabio we've created a series of useful videos to help share hints and tips on entering, as well as helping you make the most of the awards.
The 2012 Award Winners
At last! The wait is over. Having been locked in a room for the last few weeks surrounded by piles and piles of entries, the judges have finally emerged – bleary-eyed but happy with the very high standard of submissions.
The stories of exceptional customer service have been nothing short of inspirational, and it was very difficult to whittle down the entries. However, the brightest stars have ultimately made their way to the top of the pile and you can see the list of winners and finalists in each category below.
The 2012 European Call Centre & Customer Service winners are …
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