European Call Centre and Customer Service Awards
About the Awards
Enter the Awards
The 2014 Awards will take place on the 12th June at the Old Billingsgate, London.
Entries for this year's Awards are open and costs £255+VAT for each entry. Included in the fee is a benchmarking report for all unsuccessful entries.
Please note that entries close on 7th March 2014.
View our different categories here
Nominate your business leader
Have you got a business leader in your organisation that you would like to nominate for an award?
The Customer Service Business Leader category is FREE TO ENTER and is open to all senior customer service professionals.
It is one of our most prestigious individual awards, where the crème de la crème of the customer service industry are recognised by their peers.
How to Build and Maintain an Award Winning Contact Centre Event
Are you preparing your entry for ECCCSA 2014?
Join us together with our headline sponsor Sabio on Wednesday 26th February to find out what it takes to be an award winning contact centre straight from the mouth of industry experts, previous winners and Judges.
Book your table
The European Call Centre & Customer Service Awards gala dinner will take place on 12th June 2014 at the Old Billingsgate in London.
Join us at the glittering awards ceremony and celebrate excellence with the finest individuals and teams within the contact centre and customer service industry.
The 2013 Award Winners
The stories of exceptional customer service in 2013 were nothing short of inspirational, and it was very difficult to whittle down the entries. However, the brightest stars have ultimately made their way to the top of the pile and you can see the list of winners and finalists in each category below.
The 2013 European Call Centre & Customer Service winners are…