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Award categories

Categories and criteria announced!

The European Call Centre & Customer Service Awards are open to organisations in both the private and public sectors. There is no limit as to how many categories an organisation can enter.

Entries for this year's Awards are open and costs £255+VAT for each entry. Included in the fee is a benchmarking report for all unsuccessful entries.

Important dates to remember:

  • Entries close for the 2014 Awards on Friday 14th March.
  • Awards ceremony takes place Thursday 12th June 2014 at the Old Billingsgate [Add date to calendar]

>> Enter now

>> Book your table now

Please browse the full list of categories below to find out which one is perfect for you and your organisation.


Book a table at the Awards.

The 2014 Awards will take place on the 12th June at the Old Billingsgate, London.

Book a table now